Malone Malone & Fox Fox

What Happens When Someone Dies?

When someone dies, the first thing that any funeral director will need to know, in order to make the funeral arrangements, is to know the circumstances around your loved one’s death. Different circumstances around a person’s death will require different considerations and timescales in planning the funeral service.

Regardless of the particular circumstances surrounding your bereavement, we can assist at every stage and liaise with the necessary parties to ensure the process is as stress free and orderly as possible. Our staff are naturally available on call at any time, day or night, to offer advice and guidance; however, some helpful guidance is given below.

Please call us on 0141 649 4900 with any questions. We can be reached on that number 24 hours a day, on 365 days of the year! Alternatively, you can also reach us via email.

When Someone Dies

Hospital Or A Nursing Home

When someone dies in hospital or in a nursing home, the hospital staff will arrange for a doctor to issue the Medical Certificate of Death; which you will need to collect (along with any belongings) from the hospital. If the funeral is to be a cremation, you have to advise the hospital staff so they can make arrangements for any additional documentation that is necessary.

For those loved ones who pass away in a nursing or residential home, the first contact should be with the deceased’s family doctor or an out-of-hours emergency doctor. If the doctor is satisfied with the cause of death, he or she will issue the Death Certificate (Form 11) which you will need to register the death. In some cases you may be asked to collect the certificate from the surgery. In the case of a nursing home death, their staff would liaise with the doctor.

When Someone Dies


When Someone Dies Suddenly

The Procurator Fiscal (Scotland) is automatically involved if a person has died suddenly at home. If the deceased has not been under a doctor’s care on a regular basis; the emergency doctor, or any police involved, will inform the relevant Procurator Fiscal. At the fiscal’s discretion, a post mortem examination may be required. This can delay the funeral itself, but we can still start the planning process to get everything ready for when the body is released by the coroner.

When someone dies away from home or abroad, regardless of circumstance, you should read our Repatriation section for more information.

Please contact us by phone for immediate assistance on 0141 649 4900 24hrs or visit one of our office at 51 Rossendale Road, Glasgow, G41 3RH, or 350 Holmlea Road, Glasgow, G44 4BX, and we can make all the necessary arrangements.

When Someone Dies