Bereavement Support

We are glad to be able to offer help and support at this difficult time. Our funeral directors often have generations of experience working with local families to arrange funerals for loved ones, and the first person to speak to after a death is a funeral director. We are available 24 hours a day, 365 days a week.

You may not realise how many practical tasks there are to do when someone dies. It can be difficult to find information that covers every set of circumstances, therefore, please call the free National Bereavement Service on 0808 164 2239 for any further information or advice.

National Bereavement Service offers support, signposting and legal guidance following a bereavement, helping you with probate, as well as offering advice to anyone planning ahead with a free will/estate planning review in the comfort of your own home, telephone or via video call. The service is completely free of charge to callers and requires no commitment to use any of the service they may introduce to you.

There is also live chat which connects you to a trained team member. It’s a useful alternative to speaking on the phone for anyone who may feel uncomfortable making a phone call or wants to chat anonymously. The chat window will pop up in the bottom right-hand corner of the page.

The helpline is available Monday to Friday 9:00am – 6:00pm and Saturday 10:00am – 2:00pm. If we don’t know the answer we will find out and call you back or tell you who to contact for what you need.

There are many other organisations that provide a variety of practical information or emotional support after a bereavement:

Cruse bereavement care (Scotland.)

Cruse exists to promote the wellbeing of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides support and offers information, advice, education and training services.

www.cruse.org.uk
Tel: 0844 477 9400
E-mail: helpline@cruse.org.uk

The Child Bereavement Charity (CBC)

The Child Bereavement Charity provides specialised support, information and training to all those affected when a baby or child dies. By learning continuously from children and parents, CBC leads the way in improving the quality of care offered by professionals to such families, both in the immediate crisis and in the time following the death of someone important in their lives.

www.childbereavementuk.org
Tel: 01494 446648
Email: enquiries@childbereavement.org.uk

The Samaritans

The Samaritans provides: confidential and non-judgmental support, 24 hours a day, for people experiencing feelings of distress or despair – including those that could lead to suicide. The Samaritans are here for you if you’re worried about something, feel upset or confused, or just want to talk to someone. They offer services by telephone, email, letter and face-to-face.

www.samaritans.org
Tel: 08457 90 90 90
Email: jo@samaritans.org

Hope Again

Formerly Rd4u (road for you), Hope Again is a website designed for young people, by young people. It is an extension of Cruse Bereavement Care’s Youth Bereavement Service and is here to support young people after the death of someone close.

Web: www.hopeagain.org.uk
Tel: 0808 808 1677
E-mail: hopeagain@cruse.org.uk

Child Death Helpline

Helpline offering support for anyone affected by the death of a child of any age. Staffed by trained volunteers who are bereaved parents.

Web: http://childdeathhelpline.org.uk
Tel: 0800 282 986
Email: contact@childdeathhelpline.org.uk

Sudden Death Support Association

Offers help to relatives and close friends of people who die suddenly. Provides a befriending service, with a 24hr answerphone. This is a self-help network for those bereaved by a sudden, accidental death (not death by suicide or murder or manslaughter). It aims to put people in touch with others who have been bereaved in a similar way.

Tel: 01189 733939